Integritetspolicy
Last updated: May 1, 2025
This privacy policy explains how we collect, use, and protect your personal data when you use our website and services. We are committed to handling your information with care and transparency, in accordance with the General Data Protection Regulation (GDPR).
If you have any questions, please contact us at support@alvobutik.com.
1. Who We Are
Company name: Alvobutik
Address: [Your Company Address]
Email: support@alvobutik.com
Phone: [Your Store Phone Number]
Customer service hours:
Monday–Friday: 08:00–18:00
Saturday–Sunday: 10:00–16:00
We respond to inquiries within 24 hours.
2. What Data We Collect
We collect personal data that you provide to us, such as:
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Your full name
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Email address
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Phone number
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Billing and shipping address
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Payment information
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Date of birth (if provided)
We may also collect:
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Your IP address
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Browser type and device information
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Purchase history
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Cookie data
3. Why We Collect Your Data
We use your personal data only when we have a legal basis to do so, including:
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To process your orders (contractual obligation)
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To send order confirmations and updates
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To provide customer service
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To improve your shopping experience
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To comply with legal requirements (e.g. tax laws)
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With your consent, to send marketing emails or newsletters
4. Legal Basis for Processing (GDPR)
We process your data based on one or more of the following grounds:
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Your consent (e.g. for marketing emails)
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To fulfill a contract (e.g. your order)
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To comply with a legal obligation (e.g. accounting requirements)
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Our legitimate interests (e.g. preventing fraud, improving services)
5. Sharing Your Information
We do not sell or rent your personal data to third parties.
We may share your information with trusted service providers in order to:
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Process payments
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Deliver your order
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Send marketing communications (if you have given consent)
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Provide customer support
These providers may only use your data to perform their services and are required to keep it secure.
We may also share your information if required to comply with legal obligations, enforce our policies, or protect our rights or your safety.
6. International Data Transfers
Your data may be transferred to and stored outside the European Economic Area (EEA). We ensure that such transfers comply with data protection laws, for example through standard contractual clauses.
7. How Long We Retain Your Data
We retain your personal data:
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As long as you have an account with us
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As long as necessary to fulfill the purposes of this policy
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Up to 3 years after your last contact with us
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Longer if required by law (e.g. tax or legal obligations)
8. Your Rights Under GDPR
You have the right to:
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Access your personal data
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Correct or update your data
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Request deletion of your data
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Object to the processing of your data
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Request data portability
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Withdraw your consent at any time
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Lodge a complaint with your local data protection authority
To exercise these rights, contact: support@alvobutik.com.
9. Cookies and Tracking Technologies
We use cookies to:
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Remember your preferences
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Understand how you use our website
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Improve your shopping experience
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Display relevant ads (where applicable)
You can manage or block cookies through your browser settings. Please note that some website features may be limited if you disable cookies.
10. Email and Marketing
We may send you:
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Order confirmations and updates
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Account-related messages
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Marketing emails (only with your consent)
You can unsubscribe from marketing emails at any time by clicking the “unsubscribe” link in the message or by contacting us.
11. Data Security
We protect your data using:
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Encrypted connections (SSL)
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Secure servers
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Access controls
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Internal security procedures
Despite our efforts, no system is completely secure. You share your data at your own risk.
12. Children’s Privacy
Our website is not intended for individuals under the age of 18. We do not knowingly collect information from children. If we become aware that such information has been collected, we will delete it immediately.
13. Payments and Third Parties
All payments are processed through secure, external providers. Your financial information is handled in accordance with their terms and privacy policies. We are not responsible for how these third parties use your data.
14. Business Transfers
If our company is sold, merged, or transferred, your personal data may be included among the transferred assets. We will notify you in the event of such a change.
15. Updates to This Policy
We may update this privacy policy to reflect changes in our practices or legal obligations. Changes will be published on this page. If the changes are significant, we will notify you via email or on the website.
Your continued use of our website means that you accept the updated policy.
16. Contact Us
For questions about privacy, requests for access to or changes to your data, contact us:
Email: support@alvobutik.com
Phone: [Your Store Phone Number]
Address: [Your Company Address]